https://mubsir.mubs.ac.ug//handle/20.500.12282/3053 Fri, 08 Apr 2022 03:59:28 GMT 2022-04-08T03:59:28Z https://mubsir.mubs.ac.ug//handle/20.500.12282/4690 Emotional intelligence, change management and project implementation in National Environment Management Authority Akello, Leila, Gosana This study examined the relationship between emotional intelligence, change management and project implementation within NEMA. The objectives were; examine the relationship between emotional intelligence and project implementation; examine the relationship between change management and project implementation; assess the relationship between emotional intelligence and change management; and examine the mediation effect of change management in the relationship between emotional intelligence and project implementation in NEMA. This study was a cross-sectional research design along with a quantitative research approach. The study focused on 29 projects under the KCL main project targeting the individual project manager/assistant, main project manager/assistant and field officer. Primary data was obtained using a structured questionnaire instrument. The validity of the instrument was determined using expert judgment and CVI while reliability using pretesting and Cronbach Alpha coefficient. Data was analyzed using SPSS v. 25 and Med Graph system to obtain frequency tables, inferential statistics and Med Graph used to interpret results. The study found that there exists a significant and positive relationship between emotional intelligence and project performance. There was a positive relationship between change management and project implementation. It was also revealed that emotional intelligence is positively associated with change management. Results revealed that change management fully mediates the relationship between emotional intelligence and project implementation. The study concludes that emotional intelligence and change management are key drivers of project implementation. More so, change management fully facilitates the relationship between emotional intelligence and project implementation. This study recommends; enhancing self-awareness; intensify planning for change; proper managing change; and reinforcing change to boost project implementation. Wed, 20 Oct 2021 00:00:00 GMT https://mubsir.mubs.ac.ug//handle/20.500.12282/4690 2021-10-20T00:00:00Z https://mubsir.mubs.ac.ug//handle/20.500.12282/4649 Claims settlement and sales of insurance products in Uganda the case of national insurance corporation ltd (NIC) Nansubuga, Joan Claims settlement, which dates as far back as the history of insurance, is the only reason the consumer (insured) buys an insurance product. The fast administration of Claims is therefore not only a legal obligation of an insurance firm, but also a strong public relations and marketing strategy. The response to claims has rather been slow in Uganda and this is of great concern, since a thriving economy depends to a large extent on the guarantees and assurances received from insurance companies. This research investigated the trends in National Insurance Corporation Limited’s claims settlement system and sales of its insurance products. The objectives of the research were; to assess claims settlement factors that enhance sales of insurance products at NIC, to evaluate the challenges of claims settlement and sales of insurance products at NIC Uganda and to recommend claim settlement strategies that can improve sales of insurance products at NIC. Data collection was conducted by administering questionnaires to both customers and staff of the company. The results obtained from the data collection were cross tabulated and subjected to descriptive analysis. The results obtained established the fact that prompt and satisfactory claims payment had positive effects on the sales of insurance products. A dissertation submitted to the Directorate of Research and Graduate studies in partial fulfillment of the requirements for the award of the degree of Master of Business Administration of Makerere University Thu, 13 Dec 2018 00:00:00 GMT https://mubsir.mubs.ac.ug//handle/20.500.12282/4649 2018-12-13T00:00:00Z https://mubsir.mubs.ac.ug//handle/20.500.12282/4646 Adoption of ict, fleet management system and transport efficiency in Uganda Matanda, Michael The purpose of the study was to examine the Adoption of ICT, Fleet Management and Transport Efficiency in Uganda. The study was guided by the following research objectives: To establish the relationship between Fleet Management system and transport efficiency system; To examine the relationship between adoption of ICT and transport efficiency system. To examine the combined effect of adoption of ICT and fleet management system on transport efficient system.A cross sectional and quantitative survey, was used in the selection of 18 fleet management businesses in Uganda picked from Uganda freight forwarders association (UFFA) 17 Entities was selected and 08 heads of departments were picked purposively which gave a total of 136 respondents using Krejcie and Morgan (1970).But only 98 responded making a percentage of 72.1% sample size determination table by (Krejce and Morgans, 1970).Data was collected using questionnaires. The data was analyzed using the Statistical Package for Social Scientists (SPSS 17). Results shows that there is a positive and significant relationship between Fleet Management system and transport efficiency system in Uganda, That there is a positive and significant relationship between adoption of ICT and transport efficiency system in Uganda, that there is a positive and significant relationship between adoption of ICT and Fleet Management and efficiency system in Uganda. The variables entered in the regression model explain an overall of 45.9% (AdjR2 = .459) of the variance in Transport Efficiency, implying that the remaining 54.1% is explained by factors not considered in this study. Nonetheless, considering the three predictors in this study, the results show that ICT Adoption has a better contribution effect on Transport Efficiency of freight forwarders. there is need for continuous training of the managers on how to use and adopt ICT since this enhances their stability to manage the movement of cargo and trucking of the vehicles thus leading to efficient transport system; here is also a need to put much emphasis on equipping the managers of the fleet with technical and operant skills because it enhances their performance hence transport efficiency, the freight forwarders and stakeholders should promote and appreciate ICT Adoption as it‟s vital in achieving transport efficiency, this can be achieved through continued trainings and encouraging the managers to constantly use the system installed for monitoring and fleet management. A dissertation submitted to the Directorate of Research and Graduate studies in partial fulfillment of the requirements for the award of the degree of Master of Science in Procurement and Supply Chain of Makerere University Mon, 03 Dec 2018 00:00:00 GMT https://mubsir.mubs.ac.ug//handle/20.500.12282/4646 2018-12-03T00:00:00Z https://mubsir.mubs.ac.ug//handle/20.500.12282/4644 Project management practices and project performance in construction projects in Adjumani district Izale, Daniel The purpose of this study was to examine the relationship between exploitation learning, exploration learning, organization alignment, and organizational learning and project performance of various projects in Adjumani district of Uganda. The study adopted a cross sectional survey designs, were descriptive and quantitative data was used and 150 project managers and supervisors at different levels were sampled. The study focused on the various projects as population and the results revealed; a) a non-significant negative relationship between exploitation and project performance. b) a non-significant negative relationship between exploration and project performance. c) a more significant positive relationship between organizational alignment and project performance. d) a significant positive relationship between organizational learning and project performance. It is recommended for project managers to use organizational learning and organizational alignment in order to create a situation conducive for project management, considering their synergistic contribution. It is also recommended for government, donors and other project stakeholders to undertake awareness campaigns to encourage active participation of stakeholders. Further it is recommended that project beneficiaries be trained in different areas related to new dynamics in the project environment. It is concluded that there exists a positive relationship between factors that promote organizational learning, organizational alignment and project performance. Hence they contribute positively towards project performance. From this conclusion it would be interesting to carry out further research in different sectors in Uganda to ascertain the relationship between organizational learning and organizational alignment and to investigate unsuccessful link between exploitation, exploration and project performance. A dissertation submitted to the Directorate of Research and Graduate studies in partial fulfillment of the requirements for the award of the degree of Master of Business Administration of Makerere University Wed, 15 Aug 2018 00:00:00 GMT https://mubsir.mubs.ac.ug//handle/20.500.12282/4644 2018-08-15T00:00:00Z