). Information Technology Adoption, Supply Chain Integration and Logistics Performance: A case of Logistics firms in Uganda

Abstract

This study focused on establishing the relationship between Information Technology (IT) adoption, supply chain integration, and logistics performance of logistics firms in Uganda. The unit of analysis was 230 logistics firms within Uganda while the unit of inquiry was three employees who were either a Logistics officer (or Transport Officer), a Clearing and Forwarding officer, or a member of the management team. The three employees were selected from each of the 230 logistics firms that were studied which totaled to 690 respondents. Using a quantitative cross-sectional survey, the study realized a response rate of 66.5% for the unit of analysis (153 logistics firms). The Statistical Package for Social Scientists (SPSS) version 26 was used for analyzing data with focus on descriptive statistics, Pearson’s correlation coefficient, regression analyses and mediation tests. The study revealed a significant correlation between IT adoption and supply chain integration. A positive and significant relationship between IT adoption and logistics performance was established in the study. The study reveals a significant positive relationship between supply chain integration and logistics performance. The study reveals that supply chain integration mediates the relationship between IT adoption and logistics performance of logistics firms in Uganda. The regression results indicate that 14.6% change in the logistics performance of logistics firms in Uganda is ascribed to IT adoption and supply chain integration (Adjusted R Square = .146). This implies that logistics firms in Uganda need to put emphasis on both IT adoption and supply chain integration if they are to boost their logistics performance. Logistics firms need to integrate their IT Systems with that of their key suppliers and customers.